29' jayco travel trailer #0912 rv rental

Camp USA Rental Terms for travel between 01-May-2008 and 31-Dec-2010

1. Security/Reservation Deposit – Each rental requires a Security Deposit. The Security Deposit is fully refundable at the end of the rental period less any damage, loss of equipment, cleaning, refueling, extra days and extra mileage fees. To avoid any additional charges, the motor home must be returned in the same condition as received. Refunds are processed 7-10 business days following rental return. To secure an advance reservation a $2,000.00 deposit is required for Class A diesels, $1,500 for all gas engine coaches and $750.00 for Travel Trailers. THIS DEPOSIT IS ONLY REFUNDABLE PERSUANT TO THE CANCELLATION POLICY SET FORTH BELOW.

PLEASE NOTE WE DO NOT ACCEPT DEBIT CARDS FOR THE SECURITY DEPOSIT.

2. Requirements – All renters and all authorized drivers must be 25 years of age and posses a current valid drivers license. Child car seats are required by law for each child under 4 years old. See options below.

3. Payment - Full payment is due upon delivery and prior to departure. Accepted forms of payment: cash, bank wire, and credit or debit cards, CAMP USA DOES NOT ACCEPT AMERICAN EXPRESS.
Payment by personal check must be made at least 39 days prior to departure.

4. Check Out - Motor home check out times are by appointment only. Special weekend and holiday times must be pre-arranged. Please allow 45 minutes for check out at time of pick up.

Please note: Every time a customer wants a delivery/pick up on a Sunday or after hours on Saturday ,there's a $100 extra fee. (exceptional cases, please check with Camp USA to see if a certain day /time is possible for delivery/pick up.
Also, it is important to send us delivery/ pick up address.

5. Sanitation Fee – Each rental will be charged a non-refundable Sanitation Fee of $30.00.

6. Mileage – 150 free miles included per day. Additional mileage is charged at 35 cents per mile, mileage rate varies depending on unit.

7. Housekeeping Kits - Are available for a fee and may be requested when making a reservation. These kits include bed linens, towels & washcloths, pillows, blankets, eating and cooking utensils, dishware, cups and glasses, toaster, coffee maker.

8. Pet Policy – Pets are only permitted with written authorization in certain coaches and renter will be charged a prepaid cleaning fee and a prepaid carpet cleaning fee.

9. Awning – Damages to awnings are not included by insurance unless a collision occurs. Be aware of rain and/or windy conditions. Take proper care of the awning and roll it up when you leave the coach or retire for the evening. Many damages occur when the awnings are not supervised.

10. Smoking – SMOKING IS NOT PERMITTED IN ANY COACH.

11. Violation of Policies – Renter agrees that, if there is evidence of an unauthorized pet and/or smoking in coach, Camp USA will be entitled to liquidate damages in the amount of $1,000.00. This is not a penalty but is intended to cover damages for intensive cleaning and time without rental revenue, which is difficult to calculate with certainty.

12. Insurance –Florida renters can provide an insurance binder naming Camp USA as an additional insured, orpurchase our Renters Liability Coverage cost of $ 30 -$ 55 per day. All out of state and International Renters MUST purchase our Renters Liability Coverage with a deductible of $1,500.00. Renter is fully liable for any damage caused by negligence, misuse or carelessness (including but not limited to roof damage, under-carriage and tire damage). If an insurance binder from your insurance company is NOT received before departure, you will automatically be charged for the Renters Liability Coverage.
Please note: The insurance charge is always one day more than the number of rental Nights because all rates are calculated on a nightly basis (like a hotel) but the provider of this insurance cover calculates Insurance by calendar day. So an extra day is added by way of an additional one off charge to cover this variation imposed by the Insurance provider.

13. Standard Equipment – All of our units are equipped with air conditioning and awnings. Generally, motor home equipment also includes television, stored fresh water, flush toilets, waste/gray water holding tanks, cabinets/closets, hot water heater, range/oven, shower, furnace, refrigerator/freezer, microwave, am/fm radio, auxiliary generator, dining/sleeping accommodations and power steering. Renters are not charged for these items even though they are considered conveniences. If malfunctions of these items should occur they are not considered breakdowns and no compensation will be made.

14. Accident/Incident Report - CAMP USA requires documentation of circumstances involving an accident or incident. If anything occurs on private property call the police and make a report. If they do not respond make a report yourself and also document that the police have been called, but did not respond. Your rental binder will have a driver’s accident report, please use this form even if an incident occurs. In the event of an accident/incident, and the renter does not fill out this form, he/she is subject to the insurance company not covering the claim and the renter then waives insurance coverage and will be responsible for the claim themselves. You signature below will confirm these requirements and terms.

15. Cancellation Policy - All cancellations must be in writing, and are effective upon receipt by Camp USA.

The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If notice is received prior to 63 days of the rental date or renter may reschedule dates, No charge.
If notice is received between 62 and 33 days prior to the rental date, Renter will be charged 65% of the full rental price as a cancellation fee.
If notice is received between 32 and 13 days prior to the rental date, Renter will be charged 75% of the full rental price as a cancellation fee. ALL CANCELLATIONS RECEIVED LESS THAN 10 DAYS PRIOR TO THE RENTAL DATE WILL NOT BE ENTITLED TO ANY REFUND AND WILL BE CHARGED THE FULLRENTAL FEE.
Exceptions to this policy cannot be made for any reason, including weather or personal emergencies. We strongly recommend obtaining travel insurance covering trip cancellations.

16. Travel Insurance
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Camp USA Insurance

Florida renters can provide an insurance binder naming Camp USA as an additional insured, or purchase our Renters Liability Coverage cost of $ 30 -$ 55 per day. All out of state and International Renters MUST purchase our Renters Liability Coverage with a deductible of $1,500.00. Renter is fully liable for any damage caused by negligence, misuse or carelessness (including but not limited to roof damage, under-carriage and tire damage). If an insurance binder from your insurance company is NOT received before departure, you will automatically be charged for the Renters Liability Coverage.
Please note: The insurance charge is always one day more than the number of rental Nights because all rates are calculated on a nightly basis (like a hotel) but the provider of this insurance cover calculates Insurance by calendar day. So an extra day is added by way of an additional one off charge to cover this variation imposed by the Insurance provider.

Accident/Incident Report - CAMP USA requires documentation of circumstances involving an accident or incident. If anything occurs on private property call the police and make a report. If they do not respond make a report yourself and also document that the police have been called, but did not respond. Your rental binder will have a driver’s accident report, please use this form even if an incident occurs. In the event of an accident/incident, and the renter does not fill out this form, he/she is subject to the insurance company not covering the claim and the renter then waives insurance coverage and will be responsible for the claim themselves. You signature below will confirm these requirements and terms.

Daytona depot

Daytona is a serviced non depot location.

Please Note: We do not have a physical location in Daytona. Instead you will be met at a pre-arranged time and location by a Camp USA representative with your vehicle within Daytona. These pre arranged locations can include most major or regional Airports, Hotels or even private addresses within city limits, but the meeting point and time must be verified and confirmed by Camp USA.

Additional location pick up or drop off charges will apply for this service at this location and these will be clearly documented in your breakdown of charges. Please ensure that you give us details of your preferred meeting point for picks ups and drop offs as you place your booking request or forward these to us as soon as practically possible after your booking is tentatively confirmed.

Pick Up Time
8:30 am to 3:30 pm – Monday thru Saturday.
After hours Monday -Saturday, 6am thru 8am, 4 pm thru 9pm and Sundays will be charged an additional $100

Fort Lauderdale depot

Address: 2851 Hammonville Road, , Pompano Beach , FL , US

Please Note: We do not have a physical location in Fort Lauderdale. Instead you will be met at a pre-arranged time and location by a Camp USA representative with your vehicle within Fort Lauderdale. These pre arranged locations can include most major or regional Airports, Hotels or even private addresses within city limits, but the meeting point and time must be verified and confirmed by Camp USA.

Additional location pick up or drop off charges will apply for this service at this location and these will be clearly documented in your breakdown of charges. Please ensure that you give us details of your preferred meeting point for picks ups and drop offs as you place your booking request or forward these to us as soon as practically possible after your booking is tentatively confirmed.

Pick Up Time
8:30 am to 3:30 pm – Monday thru Saturday.
After hours Monday -Saturday, 6am thru 8am, 4 pm thru 9pm and Sundays will be charged an additional $100

Fort Wilderness depot

Fort Wilderness is a serviced non depot location.

Please Note: We do not have a physical location in Fort Wilderness. Instead you will be met at a pre-arranged time and location by a Camp USA representative with your vehicle within Fort Wilderness. These pre arranged locations can include most major or regional Airports, Hotels or even private addresses within city limits, but the meeting point and time must be verified and confirmed by Camp USA.

Additional location pick up or drop off charges will apply for this service at this location and these will be clearly documented in your breakdown of charges. Please ensure that you give us details of your preferred meeting point for picks ups and drop offs as you place your booking request or forward these to us as soon as practically possible after your booking is tentatively confirmed.

Pick Up Time
8:30 am to 3:30 pm – Monday thru Saturday.
After hours Monday -Saturday, 6am thru 8am, 4 pm thru 9pm and Sundays will be charged an additional $100

Ft Myers depot

Ft Myers is a serviced non depot location.

Please Note: We do not have a physical location in Ft Myers. Instead you will be met at a pre-arranged time and location by a Camp USA representative with your vehicle within Ft Myers. These pre arranged locations can include most major or regional Airports, Hotels or even private addresses within city limits, but the meeting point and time must be verified and confirmed by Camp USA.

Additional location pick up or drop off charges will apply for this service at this location and these will be clearly documented in your breakdown of charges. Please ensure that you give us details of your preferred meeting point for picks ups and drop offs as you place your booking request or forward these to us as soon as practically possible after your booking is tentatively confirmed.

Pick Up Time
8:30 am to 3:30 pm – Monday thru Saturday.
After hours Monday -Saturday, 6am thru 8am, 4 pm thru 9pm and Sundays will be charged an additional $100

Gainesville depot

Gainesville is a serviced non depot location.

Please Note: We do not have a physical location in Gainesville. Instead you will be met at a pre-arranged time and location by a Camp USA representative with your vehicle within Gainesville. These pre arranged locations can include most major or regional Airports, Hotels or even private addresses within city limits, but the meeting point and time must be verified and confirmed by Camp USA.

Additional location pick up or drop off charges will apply for this service at this location and these will be clearly documented in your breakdown of charges. Please ensure that you give us details of your preferred meeting point for picks ups and drop offs as you place your booking request or forward these to us as soon as practically possible after your booking is tentatively confirmed.

Pick Up Time
8:30 am to 3:30 pm – Monday thru Saturday.
After hours Monday -Saturday, 6am thru 8am, 4 pm thru 9pm and Sundays will be charged an additional $100

Homestead depot

Homestead is a serviced non depot location.

Please Note: We do not have a physical location in Homestead. Instead you will be met at a pre-arranged time and location by a Camp USA representative with your vehicle within Homestead. These pre arranged locations can include most major or regional Airports, Hotels or even private addresses within city limits, but the meeting point and time must be verified and confirmed by Camp USA.

Additional location pick up or drop off charges will apply for this service at this location and these will be clearly documented in your breakdown of charges. Please ensure that you give us details of your preferred meeting point for picks ups and drop offs as you place your booking request or forward these to us as soon as practically possible after your booking is tentatively confirmed.

Pick Up Time
8:30 am to 3:30 pm – Monday thru Saturday.
After hours Monday -Saturday, 6am thru 8am, 4 pm thru 9pm and Sundays will be charged an additional $100

Jacksonville depot

Jacksonville is a serviced non depot location.

Please Note: We do not have a physical location in Jacksonville. Instead you will be met at a pre-arranged time and location by a Camp USA representative with your vehicle within Jacksonville. These pre arranged locations can include most major or regional Airports, Hotels or even private addresses within city limits, but the meeting point and time must be verified and confirmed by Camp USA.

Additional location pick up or drop off charges will apply for this service at this location and these will be clearly documented in your breakdown of charges. Please ensure that you give us details of your preferred meeting point for picks ups and drop offs as you place your booking request or forward these to us as soon as practically possible after your booking is tentatively confirmed.

Pick Up Time
8:30 am to 3:30 pm – Monday thru Saturday.
After hours Monday -Saturday, 6am thru 8am, 4 pm thru 9pm and Sundays will be charged an additional $100

Kissimmee depot

Address: 4560 Old Tampa Highway, , Kissimmee , FL , US

Pick Up Time
8:30 am to 3:30 pm – Monday thru Saturday.
After hours Monday -Saturday, 6am thru 8am, 4 pm thru 9pm and Sundays will be charged an additional $100

Camp USA will contact you after the booking has been made to help arrange pick up and drop off service from this location to their physical branch in Kissimmee. Costs of transfers will be the responsibility of the renter.

Lakeland depot

Lakeland is a serviced non depot location.

Please Note: We do not have a physical location in Lakeland. Instead one of our representatives will meet you at a pre-arranged time and location by a Camp USA representative with your vehicle within Lakeland. This can included selected airports or Hotels or even private addresses within the city limits but the meeting point must be verified and confirmed by Camp USA. Additional location pick up or drop off charges will apply for this service at this location and these will be clearly documented in your breakdown of charges. Please ensure that you give us details of your preferred meeting point for picks ups and drop offs as you place your booking request or forward these to us as soon as practically possible after your booking is tentatively confirmed.

Pick Up Time
8:30 am to 3:30 pm – Monday thru Saturday.
After hours Monday -Saturday, 6am thru 8am, 4 pm thru 9pm and Sundays will be charged an additional $100

Camp USA will contact you after the booking has been made to help arrange pick up and drop off service from this location to their physical branch in Kissimmee. Costs of transfers will be the responsibility of the renter.

Miami depot

Miami is a serviced non depot location.

Please Note: We do not have a physical location in Miami. Instead you will be met at a pre-arranged time and location by a Camp USA representative with your vehicle within Miami. These pre arranged locations can include most major or regional Airports, Hotels or even private addresses within city limits, but the meeting point and time must be verified and confirmed by Camp USA.

Additional location pick up or drop off charges will apply for this service at this location and these will be clearly documented in your breakdown of charges. Please ensure that you give us details of your preferred meeting point for picks ups and drop offs as you place your booking request or forward these to us as soon as practically possible after your booking is tentatively confirmed.

Pick Up Time
8:30 am to 3:30 pm – Monday thru Saturday.
After hours Monday -Saturday, 6am thru 8am, 4 pm thru 9pm and Sundays will be charged an additional $100

Orlando depot

Orlando is a serviced non depot location.

Please Note: We do not have a physical location in Orlando. Instead you will be met at a pre-arranged time and location by a Camp USA representative with your vehicle within Orlando. These pre arranged locations can include most major or regional Airports, Hotels or even private addresses within city limits, but the meeting point and time must be verified and confirmed by Camp USA.

Additional location pick up or drop off charges will apply for this service at this location and these will be clearly documented in your breakdown of charges. Please ensure that you give us details of your preferred meeting point for picks ups and drop offs as you place your booking request or forward these to us as soon as practically possible after your booking is tentatively confirmed.

Pick Up Time
8:30 am to 3:30 pm – Monday thru Saturday.
After hours Monday -Saturday, 6am thru 8am, 4 pm thru 9pm and Sundays will be charged an additional $100

Orlando Intl Airport - MCO depot

Orlando Intl Airport - MCO is a serviced non depot location.

Please Note: We do not have a physical location in Orlando Intl Aiport. Instead you will be met at a pre-arranged time and location by a Camp USA representative with your vehicle within Orlando Intl Aiport. These pre arranged locations can include most major or regional Airports, Hotels or even private addresses within city limits, but the meeting point and time must be verified and confirmed by Camp USA.

Additional location pick up or drop off charges will apply for this service at this location and these will be clearly documented in your breakdown of charges. Please ensure that you give us details of your preferred meeting point for picks ups and drop offs as you place your booking request or forward these to us as soon as practically possible after your booking is tentatively confirmed.

Pick Up Time
8:30 am to 3:30 pm – Monday thru Saturday.
After hours Monday -Saturday, 6am thru 8am, 4 pm thru 9pm and Sundays will be charged an additional $100

Pensacola depot

Pensacola is a serviced non depot location.

Please Note: We do not have a physical location in Pensacola. Instead you will be met at a pre-arranged time and location by a Camp USA representative with your vehicle within Pensacola. These pre arranged locations can include most major or regional Airports, Hotels or even private addresses within city limits, but the meeting point and time must be verified and confirmed by Camp USA.

Additional location pick up or drop off charges will apply for this service at this location and these will be clearly documented in your breakdown of charges. Please ensure that you give us details of your preferred meeting point for picks ups and drop offs as you place your booking request or forward these to us as soon as practically possible after your booking is tentatively confirmed.

Pick Up Time
8:30 am to 3:30 pm – Monday thru Saturday.
After hours Monday -Saturday, 6am thru 8am, 4 pm thru 9pm and Sundays will be charged an additional $100

Pompano Beach depot

Pompano Beach is a serviced non depot location.

Pick Up Time
8:30 am to 3:30 pm – Monday thru Saturday.
After hours Monday -Saturday, 6am thru 8am, 4 pm thru 9pm and Sundays will be charged an additional $100.

Camp USA will contact you after the booking has been made to help arrange pick up and drop off service. Costs of transfers will be the responsibility of the renter.

Sanford depot

Sanford is a serviced non depot location.

Please Note: We do not have a physical location in Sanford. Instead you will be met at a pre-arranged time and location by a Camp USA representative with your vehicle within Sanford. These pre arranged locations can include most major or regional Airports, Hotels or even private addresses within city limits, but the meeting point and time must be verified and confirmed by Camp USA.

Additional location pick up or drop off charges will apply for this service at this location and these will be clearly documented in your breakdown of charges. Please ensure that you give us details of your preferred meeting point for picks ups and drop offs as you place your booking request or forward these to us as soon as practically possible after your booking is tentatively confirmed.

Pick Up Time
8:30 am to 3:30 pm – Monday thru Saturday.
After hours Monday -Saturday, 6am thru 8am, 4 pm thru 9pm and Sundays will be charged an additional $100

Sarasota depot

Sarasota is a serviced non depot location.

Please Note: We do not have a physical location in Sarasota. Instead you will be met at a pre-arranged time and location by a Camp USA representative with your vehicle within Sarasota. These pre arranged locations can include most major or regional Airports, Hotels or even private addresses within city limits, but the meeting point and time must be verified and confirmed by Camp USA.

Additional location pick up or drop off charges will apply for this service at this location and these will be clearly documented in your breakdown of charges. Please ensure that you give us details of your preferred meeting point for picks ups and drop offs as you place your booking request or forward these to us as soon as practically possible after your booking is tentatively confirmed.

Pick Up Time
8:30 am to 3:30 pm – Monday thru Saturday.
After hours Monday -Saturday, 6am thru 8am, 4 pm thru 9pm and Sundays will be charged an additional $100

Sebring depot

Sebring is a serviced non depot location.

Please Note: We do not have a physical location in Sebring. Instead you will be met at a pre-arranged time and location by a Camp USA representative with your vehicle within Sebring. These pre arranged locations can include most major or regional Airports, Hotels or even private addresses within city limits, but the meeting point and time must be verified and confirmed by Camp USA.

Additional location pick up or drop off charges will apply for this service at this location and these will be clearly documented in your breakdown of charges. Please ensure that you give us details of your preferred meeting point for picks ups and drop offs as you place your booking request or forward these to us as soon as practically possible after your booking is tentatively confirmed.

Pick Up Time
8:30 am to 3:30 pm – Monday thru Saturday.
After hours Monday -Saturday, 6am thru 8am, 4 pm thru 9pm and Sundays will be charged an additional $100

St Petersburg depot

St Petersburg is a serviced non depot location.

Please Note: We do not have a physical location in St Petersburg. Instead you will be met at a pre-arranged time and location by a Camp USA representative with your vehicle within St Petersburg. These pre arranged locations can include most major or regional Airports, Hotels or even private addresses within city limits, but the meeting point and time must be verified and confirmed by Camp USA.

Additional location pick up or drop off charges will apply for this service at this location and these will be clearly documented in your breakdown of charges. Please ensure that you give us details of your preferred meeting point for picks ups and drop offs as you place your booking request or forward these to us as soon as practically possible after your booking is tentatively confirmed.

Pick Up Time
8:30 am to 3:30 pm – Monday thru Saturday.
After hours Monday -Saturday, 6am thru 8am, 4 pm thru 9pm and Sundays will be charged an additional $100

Tampa depot

Tampa is a serviced non depot location.

Please Note: We do not have a physical location in Tampa. Instead you will be met at a pre-arranged time and location by a Camp USA representative with your vehicle within Tampa. These pre arranged locations can include most major or regional Airports, Hotels or even private addresses within city limits, but the meeting point and time must be verified and confirmed by Camp USA.

Additional location pick up or drop off charges will apply for this service at this location and these will be clearly documented in your breakdown of charges. Please ensure that you give us details of your preferred meeting point for picks ups and drop offs as you place your booking request or forward these to us as soon as practically possible after your booking is tentatively confirmed.

Pick Up Time
8:30 am to 3:30 pm – Monday thru Saturday.
After hours Monday -Saturday, 6am thru 8am, 4 pm thru 9pm and Sundays will be charged an additional $100

Vero Beach depot

Vero Beach is a serviced non depot location.

Please Note: We do not have a physical location in Vero Beach. Instead you will be met at a pre-arranged time and location by a Camp USA representative with your vehicle within Vero Beach. These pre arranged locations can include most major or regional Airports, Hotels or even private addresses within city limits, but the meeting point and time must be verified and confirmed by Camp USA.

Additional location pick up or drop off charges will apply for this service at this location and these will be clearly documented in your breakdown of charges. Please ensure that you give us details of your preferred meeting point for picks ups and drop offs as you place your booking request or forward these to us as soon as practically possible after your booking is tentatively confirmed.

Pick Up Time
8:30 am to 3:30 pm – Monday thru Saturday.
After hours Monday -Saturday, 6am thru 8am, 4 pm thru 9pm and Sundays will be charged an additional $100

West Palm Beach depot

West Palm Beach is a serviced non depot location.

Please Note: We do not have a physical location in West Palm Beach. Instead you will be met at a pre-arranged time and location by a Camp USA representative with your vehicle within West Palm Beach. These pre arranged locations can include most major or regional Airports, Hotels or even private addresses within city limits, but the meeting point and time must be verified and confirmed by Camp USA.

Additional location pick up or drop off charges will apply for this service at this location and these will be clearly documented in your breakdown of charges. Please ensure that you give us details of your preferred meeting point for picks ups and drop offs as you place your booking request or forward these to us as soon as practically possible after your booking is tentatively confirmed.

Pick Up Time
8:30 am to 3:30 pm – Monday thru Saturday.
After hours Monday -Saturday, 6am thru 8am, 4 pm thru 9pm and Sundays will be charged an additional $100

Windermere depot

Windermere is a serviced non depot location.

Please Note: We do not have a physical location in Windermere. Instead you will be met at a pre-arranged time and location by a Camp USA representative with your vehicle within Windermere. These pre arranged locations can include most major or regional Airports, Hotels or even private addresses within city limits, but the meeting point and time must be verified and confirmed by Camp USA. Additional location pick up or drop off charges will apply for this service at this location and these will be clearly documented in your breakdown of charges. Please ensure that you give us details of your preferred meeting point for picks ups and drop offs as you place your booking request or forward these to us as soon as practically possible after your booking is tentatively confirmed.

Pick Up Time
8:30 am to 3:30 pm – Monday thru Saturday.
After hours Monday -Saturday, 6am thru 8am, 4 pm thru 9pm and Sundays will be charged an additional $100

Camp USA Rental Terms for travel between 01-May-2008 and 31-Dec-2010

1. Security/Reservation Deposit – Each rental requires a Security Deposit. The Security Deposit is fully refundable at the end of the rental period less any damage, loss of equipment, cleaning, refueling, extra days and extra mileage fees. To avoid any additional charges, the motor home must be returned in the same condition as received. Refunds are processed 7-10 business days following rental return. To secure an advance reservation a $2,000.00 deposit is required for Class A diesels, $1,500 for all gas engine coaches and $750.00 for Travel Trailers. THIS DEPOSIT IS ONLY REFUNDABLE PERSUANT TO THE CANCELLATION POLICY SET FORTH BELOW.

PLEASE NOTE WE DO NOT ACCEPT DEBIT CARDS FOR THE SECURITY DEPOSIT.

2. Requirements – All renters and all authorized drivers must be 25 years of age and posses a current valid drivers license. Child car seats are required by law for each child under 4 years old. See options below.

3. Payment - Full payment is due upon delivery and prior to departure. Accepted forms of payment: cash, bank wire, and credit or debit cards, CAMP USA DOES NOT ACCEPT AMERICAN EXPRESS.
Payment by personal check must be made at least 39 days prior to departure.

4. Check Out - Motor home check out times are by appointment only. Special weekend and holiday times must be pre-arranged. Please allow 45 minutes for check out at time of pick up.

Please note: Every time a customer wants a delivery/pick up on a Sunday or after hours on Saturday ,there's a $100 extra fee. (exceptional cases, please check with Camp USA to see if a certain day /time is possible for delivery/pick up.
Also, it is important to send us delivery/ pick up address.

5. Sanitation Fee – Each rental will be charged a non-refundable Sanitation Fee of $30.00.

6. Mileage – 150 free miles included per day. Additional mileage is charged at 35 cents per mile, mileage rate varies depending on unit.

7. Housekeeping Kits - Are available for a fee and may be requested when making a reservation. These kits include bed linens, towels & washcloths, pillows, blankets, eating and cooking utensils, dishware, cups and glasses, toaster, coffee maker.

8. Pet Policy – Pets are only permitted with written authorization in certain coaches and renter will be charged a prepaid cleaning fee and a prepaid carpet cleaning fee.

9. Awning – Damages to awnings are not included by insurance unless a collision occurs. Be aware of rain and/or windy conditions. Take proper care of the awning and roll it up when you leave the coach or retire for the evening. Many damages occur when the awnings are not supervised.

10. Smoking – SMOKING IS NOT PERMITTED IN ANY COACH.

11. Violation of Policies – Renter agrees that, if there is evidence of an unauthorized pet and/or smoking in coach, Camp USA will be entitled to liquidate damages in the amount of $1,000.00. This is not a penalty but is intended to cover damages for intensive cleaning and time without rental revenue, which is difficult to calculate with certainty.

12. Insurance –Florida renters can provide an insurance binder naming Camp USA as an additional insured, orpurchase our Renters Liability Coverage cost of $ 30 -$ 55 per day. All out of state and International Renters MUST purchase our Renters Liability Coverage with a deductible of $1,500.00. Renter is fully liable for any damage caused by negligence, misuse or carelessness (including but not limited to roof damage, under-carriage and tire damage). If an insurance binder from your insurance company is NOT received before departure, you will automatically be charged for the Renters Liability Coverage.
Please note: The insurance charge is always one day more than the number of rental Nights because all rates are calculated on a nightly basis (like a hotel) but the provider of this insurance cover calculates Insurance by calendar day. So an extra day is added by way of an additional one off charge to cover this variation imposed by the Insurance provider.

13. Standard Equipment – All of our units are equipped with air conditioning and awnings. Generally, motor home equipment also includes television, stored fresh water, flush toilets, waste/gray water holding tanks, cabinets/closets, hot water heater, range/oven, shower, furnace, refrigerator/freezer, microwave, am/fm radio, auxiliary generator, dining/sleeping accommodations and power steering. Renters are not charged for these items even though they are considered conveniences. If malfunctions of these items should occur they are not considered breakdowns and no compensation will be made.

14. Accident/Incident Report - CAMP USA requires documentation of circumstances involving an accident or incident. If anything occurs on private property call the police and make a report. If they do not respond make a report yourself and also document that the police have been called, but did not respond. Your rental binder will have a driver’s accident report, please use this form even if an incident occurs. In the event of an accident/incident, and the renter does not fill out this form, he/she is subject to the insurance company not covering the claim and the renter then waives insurance coverage and will be responsible for the claim themselves. You signature below will confirm these requirements and terms.

15. Cancellation Policy - All cancellations must be in writing, and are effective upon receipt by Camp USA.

The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If notice is received prior to 63 days of the rental date or renter may reschedule dates, No charge.
If notice is received between 62 and 33 days prior to the rental date, Renter will be charged 65% of the full rental price as a cancellation fee.
If notice is received between 32 and 13 days prior to the rental date, Renter will be charged 75% of the full rental price as a cancellation fee. ALL CANCELLATIONS RECEIVED LESS THAN 10 DAYS PRIOR TO THE RENTAL DATE WILL NOT BE ENTITLED TO ANY REFUND AND WILL BE CHARGED THE FULLRENTAL FEE.
Exceptions to this policy cannot be made for any reason, including weather or personal emergencies. We strongly recommend obtaining travel insurance covering trip cancellations.

16. Travel Insurance
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.